Contact Us
We'd genuinely love to hear from you. Whether you have a question about a piece, need help with an order, or want to share something you've found, every message reaches a real person on our small team.
We aim to reply within 24-48 hours, Monday to Friday (excluding public holiday). Messages sent over the weekend will receive a response on the next business day.
How to Reach Us
Email: info@calladays.com
Customer service hours: Monday to Friday, 9:00 AM – 6:00 PM
What We Can Help With
Order questions
Tracking, delivery times, changes to a recent order, or anything that doesn't look right. The faster you reach out, the more we can do — once an order has shipped, changes become harder to make.
Returns & exchanges
We offer 30-day returns on unworn pieces in original packaging.
Email us at info@calladays.com before sending anything back. We'll confirm your return is eligible and provide the return instructions. Returns are processed on a case-by-case basis to ensure the smoothest experience for you.
Product & sizing questions
Not sure if a chain length will sit right or whether a piece will work alongside something you already own? Send us a quick note. We're happy to share dimensions, weights, or styling thoughts before you commit.
Something feels off
If a piece arrived damaged, isn't quite as described, or simply isn't right — please tell us. We take this seriously and will always work to make it right.
Our Details
- Website Name: CALLADAYS
- Phone: +62 8212 9129 608
- Operating address: Tambak Jati 4, Simokerto, Surabaya, East Java, Indonesia, 60142
Before You Email
A few quick links that may answer your question faster:
If none of these cover what you need, the form below or a direct email is always welcome.
We read every message. Thank you for taking the time to write.